Auto Sync feature failure reasons

In this concise overview, we delve into the occasional occurrence of quantity discrepancies between the Shipment Maker Pro (SMP) and the finalized shipment on Seller Central. While infrequent, these disparities merit closer examination to better comprehend the factors at play. Explore the insights below to gain a clearer understanding of this phenomenon.

Shipment plans are not perfect all the time. We try to get the numbers right and we make adjustments within the allowed limits where needed.

Quantities can be adjusted within Amazon's capacity limit of 5% or 6 units whichever is greater. For quantities below 120, 6 units are the limit, and for quantities above 120, 5% is the limit. SMP will display the post-adjustment numbers.

There are circumstances where these automatic adjustments fail causing a discrepancy. The main reason is Capacity overages, where the marketplace capacity has been exceeded after the shipment was created preventing further adjustments. (see the illustrations below)